This web site is owned and operated by Hamdah Limited / Hamdah Fragrance
If you have any suggestions or comments or if you need to contact us, please email us using the details below.
The Officers Mess Business Centre
VAT: GB 283909074
Company number: 10980463
Making A Purchase
Making a purchase could not be easier. Just browse our store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order. We accept card payments and PayPal. If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will quickly resolve the issue. When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. We also reserve the right to confirm/ increase postage charges for overseas orders should they be more than the postage estimated in checkout.
Shipping And Handling
Full details for delivery can be found here:
All International customers are responsible for customs, duties and brokerage fees, which vary with the delivery address. These costs are not included in our freight charges. If an International shipment is refused in customs or at the delivery address, the customer is responsible for the return freight in addition to the customs, duties and brokerage fees charged for the return to the United Kingdom.
Please note that Eau de Parfums can only be sent by land and not air.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
20% Vat is applicable
Credit Card Security
If you need to reach us, please email us using the link on the ‘Contact us’ page.
Alternatively, you can write to us at the address above at top of this page
Hamdah Ltd T/A Hamdah Fragrance does not disclose buyers’ information to third parties other than when order details are processed as part of the
- Take and fulfil customer orders.
- Administer and enhance the site and service.
- Only disclose information to third-parties for goods delivery purposes if necessary.
Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days for a full refund of the cost of the items bought. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example if goods are faulty or misdescribed.
Any goods returned should be in saleable condition and in the undamaged orginal packaging.